Opened 17 years ago

Closed 17 years ago

#4861 closed defect (fixed)

Lyx crashes after new document - document properties

Reported by: schlicht@… Owned by: nobody@…
Priority: high Milestone: 1.5.5
Component: frontend-qt4 Version: 1.5.5
Severity: critical Keywords: crash
Cc: j.spitzmueller@…, uwestoehr@…, umutuygar@…

Description

The sequence

File->New
Document -> Settings...

crashes Lyx on Vista.

The previous versions worked fine in the identical environment.

The information window gives:

lyx: Disabling LyX socket.

lyx: SIGSEGV signal caught
Sorry, you have found a bug in LyX. Please read the bug-reporting instructions
in Help->Introduction and send us a bug report, if necessary. Thanks !
Bye.

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Completed

Change History (17)

comment:1 by Juergen Spitzmueller, 17 years ago

Severity: majorcritical

comment:2 by Juergen Spitzmueller, 17 years ago

Cc: j.spitzmueller@… uwestoehr@… added

cannot reproduce on Linux. But we have a second report for Windows.
Uwe, can you reproduce?

comment:3 by Uwe Stöhr, 17 years ago

Keywords: crash added

I cannot confirm this on Windows XP, XP x64 and 2000. I don't have Vista to test.

(What windows installer did you use, the standard one or the alternative one?)

comment:4 by schlicht@…, 17 years ago

Subject: Re: Lyx crashes after new document - document properties

I used the standard installer and installed 1.5.5. over the previous
version 1.5.4. Installing 1.5.5. over this again removed the problem.

I did this twice, with identical results, but on the same computer. I
shall try install and run 1.5.5. in administrator mode if I have time
over the weekend.

Thanks

Ekkehart

bugzilla-daemon@… wrote:

#4861

uwestoehr@… changed:

What |Removed |Added


Keywords| |crash


I cannot confirm this on Windows XP, XP x64 and 2000. I don't have Vista to test.

(What windows installer did you use, the standard one or the alternative one?)


You reported the bug, or are watching the reporter.

comment:5 by schlicht@…, 17 years ago

Subject: Re: Lyx crashes after new document - document properties

I just tried: Installing 1.5.5 over 1.5.4 and running either
lyxlyuncher.exe or lyx in administrator mode gives the crash result.
Installing 1.5.4 over 1.5.5 removes the problem.

Ekkehart

bugzilla-daemon@… wrote:

#4861

uwestoehr@… changed:

What |Removed |Added


Keywords| |crash


I cannot confirm this on Windows XP, XP x64 and 2000. I don't have Vista to test.

(What windows installer did you use, the standard one or the alternative one?)


You reported the bug, or are watching the reporter.

comment:6 by Juergen Spitzmueller, 17 years ago

Cc: umutuygar@… added

comment:7 by Juergen Spitzmueller, 17 years ago

* #4862 has been marked as a duplicate of this bug. *

comment:8 by Uwe Stöhr, 17 years ago

Subject: Re: Lyx crashes after new document - document properties

bugzilla-daemon@… schrieb:

I just tried: Installing 1.5.5 over 1.5.4

This cannot work. Either you uninstall LyX 1.5.4 before installing LyX 1.5.5 or you use the update
installer provided by the Alternative installer. (The update installer only works when you have
installed LyX 1.5.4 also with the alternative installer.)

So please uninstall LyX 1.5.4 and/or LyX 1.5.5 and try it again

comment:9 by schlicht@…, 17 years ago

Subject: Re: Lyx crashes after new document - document properties

It worked fine on my XP computer in the office. I shall try to-night to
uninstall and then install afresh in Vista at home. Maybe it will work.
I shall let you know. (I prefer the official version because it worked
fine with installing without uninstalling first. Maybe this has changed.)

Ekkehart

bugzilla-daemon@… wrote:

Subject: Re: Lyx crashes after new document - document properties

bugzilla-daemon@… schrieb:

I just tried: Installing 1.5.5 over 1.5.4

This cannot work. Either you uninstall LyX 1.5.4 before installing LyX 1.5.5 or you use the update
installer provided by the Alternative installer. (The update installer only works when you have
installed LyX 1.5.4 also with the alternative installer.)

So please uninstall LyX 1.5.4 and/or LyX 1.5.5 and try it again

comment:10 by schlicht@…, 17 years ago

Subject: Re: Lyx crashes after new document - document properties

As to be expected, the bug persists even after uninstalling Lyx and
reinstalling Lyx 1.5.5.

The bug disappears by installing LyX 1.5.4. over Lyx 1.5.5.

The bug is not there with Lyx 1.5.5 alternate installer.
(but I destroyed my local configuration--I don't like that, even if this
is due to ma own sloppiness.)

The bug is not there with Lyx 1.6.alpha 2 (alternate)

Uninstalling everything and re-installing 1.5.5 brought in the bug again.

So it is specific to Vista in combination with the standard installer
version 1.5.5.-1.

Cheers

Ekkehart


Subject: Re: Lyx crashes after new document - document properties

It worked fine on my XP computer in the office. I shall try to-night to
uninstall and then install afresh in Vista at home. Maybe it will work.
I shall let you know. (I prefer the official version because it worked
fine with installing without uninstalling first. Maybe this has changed.)

Ekkehart

bugzilla-daemon@… wrote:

Subject: Re: Lyx crashes after new document - document properties

bugzilla-daemon@… schrieb:

I just tried: Installing 1.5.5 over 1.5.4

This cannot work. Either you uninstall LyX 1.5.4 before installing LyX 1.5.5 or you use the update
installer provided by the Alternative installer. (The update installer only works when you have
installed LyX 1.5.4 also with the alternative installer.)

So please uninstall LyX 1.5.4 and/or LyX 1.5.5 and try it again


You reported the bug, or are watching the reporter.

comment:11 by Uwe Stöhr, 17 years ago

Milestone: 1.5.6

So it is specific to Vista in combination with the standard installer version
1.5.5.-1.

Confirmed then. I guess the problem is #4846.
(I compiled LyX 1.5.5 still using Qt 4.3 for my installer as brand new Qt
versions often make problems and there is no need to use them right now.)

comment:12 by umutuygar@…, 17 years ago

Installing 1.5.4 over 1.5.5 solved the problem at this end too. Thanks...

comment:13 by younes, 17 years ago

I cannot reproduce with 1.5 branch/Vista/Qt4.4 without using any installer ; so
this is an installer issue. Still LyX should not crash.

Confirmed then. I guess the problem is #4846.
(I compiled LyX 1.5.5 still using Qt 4.3 for my installer as brand new Qt
versions often make problems and there is no need to use them right now.)

No, #4846 is about 1.6 and WMF handling; different issue.

comment:14 by Juergen Spitzmueller, 17 years ago

Joost built a new binary against Qt 4.3:
http://www.lyx.org/~joost/lyx-1.5.5-qt-4.3.4-bin.zip
Ekkehard and Umut, could you test if the problem also appears when using this
binary? If not, then this is a Qt 4.4 bug probably.

comment:15 by schlicht@…, 17 years ago

Subject: Re: Lyx crashes after new document - document properties

bugzilla-daemon@… wrote:


Joost built a new binary against Qt 4.3:
http://www.lyx.org/~joost/lyx-1.5.5-qt-4.3.4-bin.zip
Ekkehard and Umut, could you test if the problem also appears when using this
binary? If not, then this is a Qt 4.4 bug probably.

I installed Lyx 1.5.5-1 afresh. The LyX welcome document was loaded. I
checked for the bug. It was not there!

I closed Lyx 1.5.5-1 and opened it again. This time, no document was
loaded. I checked for the bug. It was there again!

I copied the new files into the bin directory and started LyX with the
LyX launcher. The bug is gone! Congratulations!

Ekkehart

comment:16 by Uwe Stöhr, 17 years ago

Subject: Re: Lyx crashes after new document - document properties

Joost built a new binary against Qt 4.3:
http://www.lyx.org/~joost/lyx-1.5.5-qt-4.3.4-bin.zip
Ekkehard and Umut, could you test if the problem also appears when using this
binary? If not, then this is a Qt 4.4 bug probably.

I copied the new files into the bin directory and started LyX with the
LyX launcher. The bug is gone! Congratulations!

So it seems to be a bug in the new QT 4.4.
Joost, I explicitely asked you not to use the brand new Qt 4.4 for LyX 1.5.5 as these cases appeared
in the past for other Qt releases but you didn't reply ;-).

comment:17 by Juergen Spitzmueller, 17 years ago

Milestone: 1.5.61.5.5
Resolution: fixed
Status: newclosed
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